Sage account login

Summary

Information on using Sage account logins, including how to create and log in with a Sage account and using 2-factor authentication (2FA).

Description

NOTE: Are you an employee trying to access your payslips and P60s online? - Click here >

If your employer uses Sage to provide your payslips online, depending on their setup, you use either Sage HR or Sage Employee Online Services.

Before you can log in or reset your password to either of these Online Services you must set up access from your welcome email. If you haven't received a welcome email, your employer can resend it to the correct email address.

If you're having issues logging in, it's common to be because of one of the following reasons:

You haven't set up your access from your welcome email
You're using the wrong email address
You're entering an incorrect password
The admin user has deleted your profile

Contact your employer for them to investigate this. They have access to amend your email address or resend you a welcome email if required. For security, only admin users for your company can contact Sage support. They can answer security questions for your employer's company account with Sage.

Your Sage account allows you to access the different Sage products and services through a single sign on. (This was formerly known as your Sage ID). This means you can use the same email and password to log into Sage Accounting, Sage Payroll, and other services.

The articles below will help you with frequently asked questions relating to logging in and managing 2-factor authentication with a Sage account.

Some products aren't yet using the Sage Account functionality, we're working on bringing them all into single sign on.

General information - Sage account login >

To see if there's currently an issue accessing your Sage account or service visit status.sage.com >

What is a Sage account and how to sign up >

Change or reset your password >

How to unblock your Sage account >

How to change language displayed >

How to change the email address on your Sage account >

How to find our privacy policy >

How to find our terms and conditions >

What to do if you don’t have access to the email address associated with your Sage account >

No activation or verification email received when using the 'Forgot your password?' option >

2-factor authentication (2FA) >

How to sign up to 2-factor authentication >

Can I remove 2-factor authentication from my Sage account? >

2-factor authentication with an authenticator app >

How can I change my Sage account's 2-factor authentication recovery method? >

How to change your 2-factor authentication (2FA) device

How can I get logged into my product if I don’t have access to my Authorization app or my mobile phone? >

How do I set up my recovery method for my Sage Account? >

Can I turn off 2-factor authentication?

Can the Sage Account 2-factor authentication code expire?

Common 2-factor authentication (2FA) questions

UK and Ireland	For support with your Sage online account, contact us. NOTE: Employee users must contact their employer for them to contact us. For product-specific queries, visit Community Hub.
US and Canada	For support with your Sage account, visit Sage.com/Resources.
	Pour trouver du contenu d'aide en français, veuillez consulter Sage.com
	Um Hilfeinhalte in deutscher Sprache zu finden, besuchen Sie bitte Sage.com
	Para encontrar contenidos de ayuda en español, visite Sage.com
	Para encontrar conteúdo de ajuda em português, por favor visite Sage.com

Sage account login

Summary

Description

General information - Sage account login >

2-factor authentication (2FA) >

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